Hertz Palma de Mallorca Airport Information

Pick-up instructions: Leave the lower terminal (Arrivals/Baggage Claim) and use the marked crosswalk and covered walkway to get to Level 2 lobby. No shuttle is required. Once in the lobby,go to the Hertz counter, where a representative will help you with your car rental.
To reach our location, please call (704) 359-0114 or visit Car Rental Palma de Mallorca Airport for more information.


Drop-off instructions: Please clarify Drop-off instructions with Hertz upon Pick-up.


Business hours:


07:00 AM - 00:00 PM


07:00 AM - 00:00 PM


07:00 AM - 00:00 PM


07:00 AM - 00:00 PM


07:00 AM - 00:00 PM


07:00 AM - 00:00 PM


07:30 AM - 23:00 PM

Tips for renting a car from Hertz Rent-A-Car at Palma de Mallorca airport


1. Book in Advance: It's advisable to book your Hertz rental car in advance, especially during peak travel seasons. This ensures availability and may even help you secure better rates.


2. Check Driver Requirements: Ensure that you meet the age and license requirements set by Hertz. Generally, drivers need to be a certain age (often 25 or older) and hold a valid driver's license.


3. Review Rental Policies: Take the time to familiarize yourself with Hertz's rental policies, including fuel options, insurance coverage, and any additional charges. Understanding these details can help you avoid surprises at the counter.


4. Inspect the Car: Before accepting the rental car, thoroughly inspect it for any existing damage. Note any dents, scratches, or other issues on the rental agreement. This can help prevent disputes about damages when you return the vehicle.


5. Fuel Options: Understand the fuel options available. Hertz typically offers options such as pre-purchase fuel, where you pay for a full tank in advance and return the car empty, or the option to refuel yourself.


6. Membership Programs: If you're a member of Hertz's loyalty program or any affiliated programs, make sure to provide your membership details. This can lead to perks, discounts, or upgrades.


7. Navigation and Extras: Inquire about GPS navigation or other extras you may need, such as child seats. Confirm the availability and cost of these additions in advance.


8. Return Procedures: Understand the return procedures, including the location of the drop-off point and any specific instructions for returning the car. Late returns may result in additional charges.


9. Emergency Contact Information: Ensure you have Hertz's emergency contact information, including a local contact number, in case you encounter any issues during your rental period.


10. Save Documentation: Keep all rental documentation, including the rental agreement. and any receipts. This paperwork can be valuable if you need to dispute charges or clarify details later on.



Hertz Rental Conditions

  • Driver Requirements

    Minimum rental age is 21 years.

    A young driver fee applies to drivers under the age of 25. There is no maximum age.

    A Senior driver fee is not applied. The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
  • Deposit and Deductible Policy

    A hold will be placed on the customer's credit card as a deposit until the conclusion of the rental period. The specific deposit amount is determined during pick-up, as it is contingent on the type of vehicle chosen.
  • Payment Policy

    Upon vehicle pick-up, customers must settle the rental amount and provide a deposit. The accepted credit cards, issued in the main driver's name, include American Express, Diners, MasterCard, and VISA. No other cards or cash payments are permissible.
  • Optional Extras and Services

    Special equipment options include a GPS navigation system, baby seat (up to 1 year), child seat (2-4 years), booster seat (4-10 years), and Wi-Fi. Prices for these extras are displayed on the booking page.

    You can include extra drivers, but there's an additional fee for each. Young additional drivers incur both Young Driver and Additional Driver fees. All drivers must be present during vehicle pickup, providing valid documentation.

    The initial additional driver is permitted at no extra cost.
  • Fuel Policy :

    The vehicle comes with a full tank of fuel and should be returned with an equivalent amount to avoid incurring extra charges.


Hertz Rental Services at Palma de Mallorca airport FAQs

    The Hertz Rent-A-Car rental site is located at  Disseminat Aeropuerto son Sant Joan, 07611 Palma, Illes Balears Spain

     Phone: +34 971 00 00 41

    Certainly, Hertz car rentals do accept both credit and debit cards, but it's essential to be aware of certain guidelines. When using a debit card, you generally need to show evidence of a return airline flight aligning with your rental and present two valid forms of identification. Debit cards are also acceptable if they are listed in your Gold Plus Rewards profile or for Insurance Replacement rentals. Regardless of the card used for the reservation, you have the option to use a debit card for payment at the conclusion of your rental.

    Certainly. If you make a Hertz car rental reservation with a credit card, an authorized hold will be placed on your payment. This hold is intended to cover the estimated rental charges, and an extra amount is included to allow for any potential additional costs during your rental. It's crucial to note that these funds will not be available for personal use until the hold is released. This policy ensures there are sufficient funds to address any potential charges that might arise during the rental period.

    Hertz offers the Loss Damage Waiver (LDW) to address worries about vehicle damage. Opting for LDW means you won't be accountable for any damage or loss to the Hertz car, except in prohibited use cases. If you decline LDW, you become responsible for damage, theft, vandalism, collisions, fires, or natural events, regardless of fault.

    Certainly, Hertz car rentals at Palma de Mallorca airport generally permit an extra driver for an additional charge. Both the primary renter and any potential additional driver must appear at a rental location with their valid driver's license and credit card. The additional driver must also meet the standard rental requirements.


    When renting a vehicle from Hertz at Palma de Mallorca airport, you can enhance your experience by selecting additional features such as child seats or GPS navigation systems for an extra daily fee. Moreover, you can choose from a range of protection plans, including Liability Insurance Supplement, Loss Damage Waiver, Limited Loss Damage Waiver, Partial Damage Waiver, and Personal Effects cover.

    To rent a Hertz car at Palma de Mallorca airport, you typically need the following documentation: driver's license, credit card, reservation confirmation, identification, and flight Information (if applicable).

    On average, a rental car from Hertz Rent-A-Car at Palma de Mallorca airport costs €18 per day. However, it's important to note that the daily rental rates can vary significantly depending on the time of year. 

    The Intermediate car category, such as the Seat Altea XL or equivalent models, is the most commonly reserved type of rental car from Hertz in Palma de Mallorca.


Hertz Return and Extension Policies

    Follow the directional airport road signs guiding you to the Hourly Deck, specifically directing towards Rental Car Returns. Keep an eye out for signs that point to the designated return area for Hertz within the Deck.

    Certainly. In the event that you need to return your Hertz rental car after regular business hours, simply bring the vehicle to the Hertz returns parking garage. Ensure the vehicle is securely locked, and deposit the keys into the Hertz key box located near the rental counter.

    According to the late return policy at Mallorca Airport by Hertz, customers are granted a 29-minute grace period. No charges apply if the delay falls within this timeframe. If the car is returned within 2 ½ hours of the scheduled pick-up time, hourly charges will be incurred. However, surpassing the agreed-upon return time by more than 2 ½ hours will result in the company charging you for an additional day of rental.

    Certainly, simply contact their reservations hotline and ask for an extension.

    Depending on your vehicle type and route, it might be feasible to return your Hertz car to an alternative location. However, keep in mind that there could be a One Way Fee associated with this service, so it's advisable to discuss this with the car hire service before finalizing your reservation.


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